[Forum d’assistance Ooredoo : les experts du service clients répondent à vos interrogations] Suivi de la question: Why my line work only with 3G/H+ and not with LTE? fr https://assistance.ooredoo.tn/ Thu, 07 Feb 2019 08:36:54 GMT Thu, 07 Feb 2019 08:36:54 GMT answers Ooredoo Assistance <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello </p><p>I suggest you consult your mailbox for the security of your personal data</p><p>Mohamed, Team Ooredoo Assistance</p></div> <div class="body-ft"></div> </div> Thu, 07 Feb 2019 08:36:54 GMT https://assistance.ooredoo.tn/questions/1889933-why-my-line-work-only-with-3g-h-and-not-with-lte/answers/4329372 https://assistance.ooredoo.tn/questions/1889933-why-my-line-work-only-with-3g-h-and-not-with-lte/answers/4329372 4329372 answer 0 https://assistance.ooredoo.tn/users/7313186 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/c0bd8f9d9b07c29f/avatar_normal.png?3389a2e 1889933 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi! I&#39;m sorry for the English but my French is terrible.</p><p>I stay in Tunis and I&#39;ve a problem with my mobile line.<br />When the mobile is under LTE network it&#39;s very slow! I touch max 1 Mb/s in Download and 10/20 Mb/s in Upload.</p><p>This problem appear ever, with max signal also. I&#39;ve a Motorola G5S Plus but after a test with an iPhone 5S I can tell that the problem isn&#39;t my mobile because with the iPhone I had the same problem.</p><p>The configuration is right because 2months ago it worked correctly. Now I must disable, from mobile settings, the LTE for reach a sufficient speed.</p><p>In fact if I&#39;m under H+ signal I can surf at 7/9 Mb/s and 2 Mb/s.</p><p>I wait a your reply because in this situation, if I don&#39;t solve fastly, I&#39;m forced to change operator.</p><p>Thanks for your time.<br />Giuseppe S.</p></div> <div class="body-ft"></div> </div>