[Forum d’assistance Ooredoo : les experts du service clients répondent à vos interrogations] Suivi de la question: Personal Hotspot on my iPhone fr https://assistance.ooredoo.tn/ Sat, 11 Oct 2025 16:06:03 GMT Sat, 11 Oct 2025 16:06:03 GMT answers Ooredoo Assistance <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour Diai Odelya ,</p><p>If the Personal Hotspot feature on your iPhone is grayed out despite having a valid data plan.<br />Please note that this issue is often related to the APN (Access Point Name) settings of your device. To solve it, I recommend the following steps:<br />Check your APN settings:<br />Go to Settings &gt; Mobile data &gt; Mobile data options &gt; Mobile data network and make sure the APN is properly set to:<br />APN: internet.ooredooo.tn<br />Leave the username and password blank.<br />Restart your device after updating the APN settings. If the problem persists, please confirm your mobile number so that I can escalate the request.<br />I remain at your disposal for any further assistance.</p><p>At your service<br />Aymen, Community Manager</p></div> <div class="body-ft"></div> </div> Sat, 11 Oct 2025 16:06:03 GMT https://assistance.ooredoo.tn/questions/3649871-personal-hotspot-my-iphone/answers/9222635 https://assistance.ooredoo.tn/questions/3649871-personal-hotspot-my-iphone/answers/9222635 9222635 answer 0 https://assistance.ooredoo.tn/users/7313186 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/c0bd8f9d9b07c29f/avatar_normal.png?3389a2e 3649871 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello, I can’t activate the Personal Hotspot on my iPhone.<br />Cellular data is active, but the option is greyed out.<br />Please enable the Internet Sharing / Hotspot service on my line.<br />Thank you!</p></div> <div class="body-ft"></div> </div>