[Forum d’assistance Ooredoo : les experts du service clients répondent à vos interrogations] Suivi de la question: Will optical fiber reach new areas, and why does the 5G fixed box become unstable over time? fr https://assistance.ooredoo.tn/ Sun, 07 Dec 2025 09:07:12 GMT Sun, 07 Dec 2025 09:07:12 GMT answers Ooredoo Assistance <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello Mohamed Adem,</p><p>For confidentiality measures, I just sent you an email, please reply so that I can assist you.<br />Looking forward to hearing from you.</p><p>Aymen, Community Manager</p></div> <div class="body-ft"></div> </div> Sun, 07 Dec 2025 09:07:12 GMT https://assistance.ooredoo.tn/questions/3676751-will-optical-fiber-reach-new-areas-and-why-does-the-5g-fixed-box-become-unstable-over-time/answers/9280199 https://assistance.ooredoo.tn/questions/3676751-will-optical-fiber-reach-new-areas-and-why-does-the-5g-fixed-box-become-unstable-over-time/answers/9280199 9280199 answer 0 https://assistance.ooredoo.tn/users/7313186 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/c0bd8f9d9b07c29f/avatar_normal.png?3389a2e 3676751 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>when will the optical fibre option be available for Le Bardo habitants especially for Cite Erriadh ,Le Bardo and its neighbors . And why is the ping of the 5g box low and has alot of packet loss this has made me loose some business oportunities and loose money due to my need to a good stable internet connection for my online work and other activities . This issue has been a probleme for quiet a while now since the 5G box was released at first the connection is pretty good then by time it starts to become more and more noticable and annoying . So please can the administration of Oredoo look into this problem and start the project of optical fibre for the area mentioned , and thanks .</p></div> <div class="body-ft"></div> </div>