[Forum d’assistance Ooredoo : les experts du service clients répondent à vos interrogations] Dernières questions fr https://assistance.ooredoo.tn/ Fri, 27 Mar 2026 10:18:40 GMT Fri, 27 Mar 2026 10:18:40 GMT answers souhir <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour,</p><p>Je souhaite régler mes factures, mais je rencontre des difficultés à les payer en une seule fois. Je voudrais donc savoir s’il est possible de mettre en place un paiement échelonné.</p><p>Par ailleurs, ces factures couvrent une période de plus de six mois durant laquelle je n’ai reçu ni factures ni relances de la part d’Ooredoo, ce qui explique ma situation actuelle.</p><p>Je vous remercie par avance pour votre compréhension et votre aide, et reste à votre disposition pour toute information complémentaire.</p><p>Cordialement,</p></div> <div class="body-ft"></div> </div> Fri, 27 Mar 2026 10:18:40 GMT https://assistance.ooredoo.tn/questions/3718371-paiement-tranche https://assistance.ooredoo.tn/questions/3718371-paiement-tranche 3718371 question 0 https://assistance.ooredoo.tn/users/20351695 theme-c/avatars/48.png Kais <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>نحب نبدل الخط اويدو متاعي بالفاتورة</p></div> <div class="body-ft"></div> </div> Thu, 05 Mar 2026 14:07:24 GMT https://assistance.ooredoo.tn/questions/3711697- https://assistance.ooredoo.tn/questions/3711697- 3711697 question 0 https://assistance.ooredoo.tn/users/20343921 theme-c/avatars/48.png Amen Allah <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bns bellahi 3andi wifi 5g jdid 30mb<br />B3athtoli facture janvier chhar lifet feha 44.500dt w lyom jatni facture février 3ala bekri feha 59.900dt eli heya aghla men soumo nheb nes2l a3leh<br />Modem b esem Amri Amen Allah<br />Numéro CIN :09535212<br />Numéro Tél modem : 21636652871</p></div> <div class="body-ft"></div> </div> Mon, 16 Feb 2026 19:51:37 GMT https://assistance.ooredoo.tn/questions/3706121-a3leh-facture-fevrier-jat-akther-mil-contrat-f-5g-box-30-mb https://assistance.ooredoo.tn/questions/3706121-a3leh-facture-fevrier-jat-akther-mil-contrat-f-5g-box-30-mb 3706121 question 0 https://assistance.ooredoo.tn/users/20337919 theme-c/avatars/48.png Mehdi <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>رقم بالباتيندا</p></div> <div class="body-ft"></div> </div> Sun, 30 Nov 2025 12:20:44 GMT https://assistance.ooredoo.tn/questions/3673799- https://assistance.ooredoo.tn/questions/3673799- 3673799 question 0 https://assistance.ooredoo.tn/users/20307787 theme-c/avatars/48.png Mohamed <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>J&#39;aimerais bien avoir un arrangement avec vous pour payer mes factures de fibre optique chez moi</p></div> <div class="body-ft"></div> </div> Sat, 18 Oct 2025 21:44:14 GMT https://assistance.ooredoo.tn/questions/3654329-payer-facture https://assistance.ooredoo.tn/questions/3654329-payer-facture 3654329 question 0 https://assistance.ooredoo.tn/users/20287287 theme-c/avatars/48.png Ammar <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>imprimante avec facilité de paiement</p></div> <div class="body-ft"></div> </div> Mon, 06 Oct 2025 14:38:50 GMT https://assistance.ooredoo.tn/questions/3648025-peux-acheter-imprimante-convention-ministere-education-region-jendouba https://assistance.ooredoo.tn/questions/3648025-peux-acheter-imprimante-convention-ministere-education-region-jendouba 3648025 question 0 https://assistance.ooredoo.tn/users/17395409 theme-c/avatars/48.png Loubed <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>I can&#39;t pay for Spotify</p></div> <div class="body-ft"></div> </div> Sun, 28 Sep 2025 17:58:44 GMT https://assistance.ooredoo.tn/questions/3644821-why-can-i-pay-for-spotify-using-ooredoo https://assistance.ooredoo.tn/questions/3644821-why-can-i-pay-for-spotify-using-ooredoo 3644821 question 0 https://assistance.ooredoo.tn/users/20276187 theme-c/avatars/48.png naiim <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>هل يوجد طريقه الدفع ويفي عبر رصيد الهاتف</p></div> <div class="body-ft"></div> </div> Sat, 13 Sep 2025 08:10:52 GMT https://assistance.ooredoo.tn/questions/3638947- https://assistance.ooredoo.tn/questions/3638947- 3638947 question 0 https://assistance.ooredoo.tn/users/20267637 theme-c/avatars/48.png Zied <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Ma connexion 5G Box 36593130 a été suspendue pour non-paiement de la facture du mois de mai. Or, ce mois avait déjà été réglé à l’avance au début de mon abonnement en mars</p></div> <div class="body-ft"></div> </div> Fri, 29 Aug 2025 13:29:38 GMT https://assistance.ooredoo.tn/questions/3633475-connexion-5g-box-36593130-suspendue-paiement-facture-mois-mai https://assistance.ooredoo.tn/questions/3633475-connexion-5g-box-36593130-suspendue-paiement-facture-mois-mai 3633475 question 0 https://assistance.ooredoo.tn/users/20259029 theme-c/avatars/48.png Rhimi <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Elle a beaucoup de choses que je ne reçois plus à part les messages Ooredoo</p></div> <div class="body-ft"></div> </div> Tue, 05 Aug 2025 09:00:08 GMT https://assistance.ooredoo.tn/questions/3625669-recois-messages-numero-telephone https://assistance.ooredoo.tn/questions/3625669-recois-messages-numero-telephone 3625669 question 0 https://assistance.ooredoo.tn/users/20245805 theme-c/avatars/48.png rio <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>أنا حاليُا لا أملك أي بطاقة بنكية ... ماهي أحسن طريقة تمكنني من الحصول على مثل هاته البطاقة التي بوسطتتها يمكنني شراء الفورفيات الانترنات ... حيث يمكنني أن أشتري عرض أنترنات و أنا في منزلي ..دون التنقل لبوتيك أوريدو ...</p></div> <div class="body-ft"></div> </div> Sun, 02 Mar 2025 01:43:55 GMT https://assistance.ooredoo.tn/questions/3562143- https://assistance.ooredoo.tn/questions/3562143- 3562143 question 0 https://assistance.ooredoo.tn/users/20142615 theme-c/avatars/48.png ajmi <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>comment je peux avoir un précommande de télephone par facilité de UIB?</p></div> <div class="body-ft"></div> </div> Wed, 19 Feb 2025 13:10:18 GMT https://assistance.ooredoo.tn/questions/3556095-peux-precommande-telephone-facilite-uib https://assistance.ooredoo.tn/questions/3556095-peux-precommande-telephone-facilite-uib 3556095 question 0 https://assistance.ooredoo.tn/users/20134527 theme-c/avatars/48.png Ibtihel <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>J&#39;ai cumule 13000 point et j ai rien reçu</p></div> <div class="body-ft"></div> </div> Sun, 08 Dec 2024 00:32:17 GMT https://assistance.ooredoo.tn/questions/3516343-recompense-fihagool https://assistance.ooredoo.tn/questions/3516343-recompense-fihagool 3516343 question 0 https://assistance.ooredoo.tn/users/20080275 theme-c/avatars/48.png refaat <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Je souhaite acheter un smartphone à crédit. J&#39;ai un compte bancaire chez Attijari, mais je ne suis pas titulaire . Est-ce que cela est possible ?</p><p>Merci.</p></div> <div class="body-ft"></div> </div> Thu, 26 Sep 2024 14:46:46 GMT https://assistance.ooredoo.tn/questions/3415382-smartphone-faciliter-paiment https://assistance.ooredoo.tn/questions/3415382-smartphone-faciliter-paiment 3415382 question 0 https://assistance.ooredoo.tn/users/20011157 theme-c/avatars/48.png ibrahim <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>slm nhb nchri tel aala tri9 UIB</p></div> <div class="body-ft"></div> </div> Sun, 15 Sep 2024 21:58:10 GMT https://assistance.ooredoo.tn/questions/3409942-nheb-nchri-tel-facilite https://assistance.ooredoo.tn/questions/3409942-nheb-nchri-tel-facilite 3409942 question 0 https://assistance.ooredoo.tn/users/19998088 theme-c/avatars/48.png Mounir <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>موظف مترسم نجم ناخو تليفون بالتقسيط ؟؟</p></div> <div class="body-ft"></div> </div> Wed, 11 Sep 2024 09:55:26 GMT https://assistance.ooredoo.tn/questions/3407953-smart-phone-facilite https://assistance.ooredoo.tn/questions/3407953-smart-phone-facilite 3407953 question 0 https://assistance.ooredoo.tn/users/19992945 theme-c/avatars/48.png Ooredoo Assistance <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>أنا حريف في البريد التونسي، أنجم نتمتع ب-facilité de paiement؟</p></div> <div class="body-ft"></div> </div> Wed, 10 Jul 2024 11:14:32 GMT https://assistance.ooredoo.tn/questions/3375508-facilite-paiement https://assistance.ooredoo.tn/questions/3375508-facilite-paiement 3375508 question 0 https://assistance.ooredoo.tn/users/7313186 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/c0bd8f9d9b07c29f/avatar_normal.png?3389a2e Ooredoo Assistance <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>أنا retraité, انجم نتمتع بل facilité de paiement؟</p></div> <div class="body-ft"></div> </div> Tue, 09 Jul 2024 11:40:22 GMT https://assistance.ooredoo.tn/questions/3374751-retraite-facilite-paiement https://assistance.ooredoo.tn/questions/3374751-retraite-facilite-paiement 3374751 question 0 https://assistance.ooredoo.tn/users/7313186 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/c0bd8f9d9b07c29f/avatar_normal.png?3389a2e Ooredoo Assistance <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>أنا ماعنديش compte bancaire، انجم نتمتع بل facilité de paiement؟</p></div> <div class="body-ft"></div> </div> Tue, 09 Jul 2024 11:32:31 GMT https://assistance.ooredoo.tn/questions/3374739-compte-bancaire-facilite-paiement https://assistance.ooredoo.tn/questions/3374739-compte-bancaire-facilite-paiement 3374739 question 0 https://assistance.ooredoo.tn/users/7313186 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/c0bd8f9d9b07c29f/avatar_normal.png?3389a2e Ooredoo Assistance <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>لازم يكون عندي حساب بنكي في التجاري باش نتمتع بالتقسيط؟</p></div> <div class="body-ft"></div> </div> Fri, 05 Jul 2024 11:01:05 GMT https://assistance.ooredoo.tn/questions/3372769- https://assistance.ooredoo.tn/questions/3372769- 3372769 question 0 https://assistance.ooredoo.tn/users/7313186 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/c0bd8f9d9b07c29f/avatar_normal.png?3389a2e https://dimelo-answers-production.s3.eu-west-1.amazonaws.com/243/8ab287c0ff58e437/ooredooattijari_medium.jpg image ooredooattijari.JPG 119 80 Ooredoo Assistance <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Qui peut bénéficier de la facilité de paiement avec Ooredoo en partenariat avec Attijari Bank? </p></div> <div class="body-ft"></div> </div> Mon, 01 Jul 2024 09:56:36 GMT https://assistance.ooredoo.tn/questions/3370193-peut-beneficier-facilite-paiement-ooredoo-partenariat-attijari-bank https://assistance.ooredoo.tn/questions/3370193-peut-beneficier-facilite-paiement-ooredoo-partenariat-attijari-bank 3370193 question 0 https://assistance.ooredoo.tn/users/7313186 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/c0bd8f9d9b07c29f/avatar_normal.png?3389a2e Ooredoo Assistance <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Quelles sont les boutiques concernées par ce service?</p></div> <div class="body-ft"></div> </div> Mon, 01 Jul 2024 09:50:23 GMT https://assistance.ooredoo.tn/questions/3370185-boutiques-concernees-service-facilite-paiement-via-attijari-bank https://assistance.ooredoo.tn/questions/3370185-boutiques-concernees-service-facilite-paiement-via-attijari-bank 3370185 question 0 https://assistance.ooredoo.tn/users/7313186 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/c0bd8f9d9b07c29f/avatar_normal.png?3389a2e Ooredoo Assistance <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Comment savoir si la banque l’Attijari a accepté ou non ma demande de prêt?</p></div> <div class="body-ft"></div> </div> Mon, 01 Jul 2024 09:44:49 GMT https://assistance.ooredoo.tn/questions/3370179-savoir-banque-attijari-accepte-demande-pret https://assistance.ooredoo.tn/questions/3370179-savoir-banque-attijari-accepte-demande-pret 3370179 question 0 https://assistance.ooredoo.tn/users/7313186 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/c0bd8f9d9b07c29f/avatar_normal.png?3389a2e Ooredoo Assistance <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Je souhaite bénéficier d’un crédit TAKSIT mais je n’ai pas de compte Attijari. Que faire?</p></div> <div class="body-ft"></div> </div> Mon, 01 Jul 2024 08:59:08 GMT https://assistance.ooredoo.tn/questions/3370138-souhaite-beneficier-credit-taksit-compte-attijari-faire https://assistance.ooredoo.tn/questions/3370138-souhaite-beneficier-credit-taksit-compte-attijari-faire 3370138 question 0 https://assistance.ooredoo.tn/users/7313186 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/c0bd8f9d9b07c29f/avatar_normal.png?3389a2e Ooredoo Assistance <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Je suis abonné Ooredoo et je souhaite acheter un smartphone par facilité ?</p></div> <div class="body-ft"></div> </div> Mon, 01 Jul 2024 08:47:05 GMT https://assistance.ooredoo.tn/questions/3370128-abonne-ooredoo-souhaite-acheter-smartphone-facilite https://assistance.ooredoo.tn/questions/3370128-abonne-ooredoo-souhaite-acheter-smartphone-facilite 3370128 question 0 https://assistance.ooredoo.tn/users/7313186 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/c0bd8f9d9b07c29f/avatar_normal.png?3389a2e https://dimelo-answers-production.s3.eu-west-1.amazonaws.com/243/9b2b444d04f4848e/credit_taksit_medium.jpg image Credit Taksit.JPG 158 80