I have a problem

I accidentally activated the 25GB package from the Ooredoo app, and I haven't used any of it. Please cancel the package and refund the balance if possible.

Ysf

Ysf

Niveau: 0

1 / 100
point

Nombre de réponses: 1 réponse

Thème: MOBILE OOREDOO

Nom de l'auteur: Ysf

Date: 6 août 2026

: il y a environ 17 heures

Consultations: consultée 5 fois

question: q

Hello Salah,
Thank you for contacting us.

If the 25GB package you activated is not a renewable package, it will be automatically deactivated once it expires.
Regarding your refund request, please note that we are unable to provide a refund for an activated package.

We kindly invite you to use your 25GB package until it is fully consumed before it expires.

Thank you for your understanding. If you have any other questions, please let us know.