Is it possible to access my payment history and verify whether a payment was made for a specific month?

Hello , i was informed last month 09/26 that a bill from 5 months '04/26' ago wasn't paid which i did and the internet was cut off from flybox 4g , as i was paying the bill of the month 08/26 the responsible in the ooredoo shop said its ok and gave me the bill for the month 08/26 and the internet was back on which i assumed all problems are away until the 5/10/26 when again the flybox stopped providing internet again