Personal Hotspot on my iPhone

Hello, I can’t activate the Personal Hotspot on my iPhone.
Cellular data is active, but the option is greyed out.
Please enable the Internet Sharing / Hotspot service on my line.
Thank you!

Diai

Diai

Niveau: 0

1 / 100
point

Nombre de réponses: 1 réponse

Thème: My Ooredoo

Nom de l'auteur: Diai

Date: 10 octobre 2025

: il y a environ 2 mois

Consultations: consultée 9 fois

question: q

Bonjour Diai Odelya ,

If the Personal Hotspot feature on your iPhone is grayed out despite having a valid data plan.
Please note that this issue is often related to the APN (Access Point Name) settings of your device. To solve it, I recommend the following steps:
Check your APN settings:
Go to Settings > Mobile data > Mobile data options > Mobile data network and make sure the APN is properly set to:
APN: internet.ooredooo.tn
Leave the username and password blank.
Restart your device after updating the APN settings. If the problem persists, please confirm your mobile number so that I can escalate the request.
I remain at your disposal for any further assistance.

At your service
Aymen, Community Manager